SHIPPING POLICY / Review Information

COVID19 Update:

Unexpected delays in shipping globally are to be expected in these uncertain times during self-isolation. Some businesses have closed down totally, while other businesses are operating on reduced employee effort. Your patience would be highly appreciated during this period.

This paragraph applies to Drop-Shipped products only (no local Australian inventory):

"DHL / FedEx" specified in your tracking information: Please allow up to 21 days for your shipment to be delivered."

"Other Method" specified in your tracking information: Please allow up to 60 days for your shipment to be delivered."

General Order Processing Time Expectations:

Products stocked in Sydney will be processed and shipped within 2 days, once your payment has been received.

You will receive an email to notify you your order has shipped and can track your shipment progress by clicking the link in the order confirmation email.

Products from international vendors will ship as soon as possible after your order is processed and payment received. If any unforeseen delay is expected when your order is placed, we will notify you via email. Note: some products may ship 5 days after payment received.

Bad Experience?  Prior to giving Rayders any bad rating, please contact Us to work out a solution for you. Email your name, order number and your concerns and Ray will discuss options with you to bring joy. Any concerns:


Today's businesses are heavily responsive to customer ratings or reviews.

Your point of view is very much appreciated and you can best voice your opinion by giving a personal rating for the Product and or the Service you've received. You can rate your purchased product(s) below the product description area after you've received your delivery and tested your product for a short while.

A while after your purchase with us, you may receive an email asking how was your experience with Your feedback is greatly appreciated. You may decide to leave us a review without making any purchase at this time, You can leave a review directly at our Trustpilot page: which is where you can read previous reviews also. The process takes only a short time to complete. Your review may also be included on our "reviews" page, here: and this is the exact reviews provided by previous customers.

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